Return Policy

100% Satisfaction Guarantee

At Owlpack, we stand behind the quality of our products and the satisfaction of our customers.

All Owlpack products are covered by a 30-day warranty from the date of delivery, protecting against general manufacturing defects. This warranty applies to purchases made directly through our official website, owlpack.com.

If you receive a defective product, please contact us at care@owlpack.com. Include:

• A brief description of the issue
• Clear photos showing the damage
• Proof of purchase (order number or receipt)

We’ll gladly issue a replacement at no cost or provide a full refund—your choice.

Our team is here to help! Don’t hesitate to reach out with any questions or concerns.

Last Updated: June 1, 2025